FAQS NAVIGATOR

Our Guide to Common Queries

1. How can I enroll in your Arabic courses?

You can enroll directly through our website by selecting your preferred course and completing the payment. Once enrolled, you’ll receive access to the course materials, a free course book (PDF), and full support via WhatsApp.

2. What types of Arabic courses do you offer?

Pre-Recorded Spoken Arabic Course (with 47 video lessons + weekly live support)
Live Group Classes (3-month program, 2 classes per week via Zoom)
1-on-1 Private Sessions (flexible schedule)
All programs focus on the local Gulf dialect spoken in UAE, Qatar, Saudi Arabia, Oman, Bahrain, and Kuwait.

3. Which dialect of Arabic do you teach?

We teach Spoken Gulf Arabic, commonly used for day-to-day conversations across the GCC region. in countries like UAE, QATAR, KSA, OMAN, BAHRAIN & KUWAIT.

4. Do I need any Arabic background to join?

No prior knowledge is required. Our Level 1 course is designed for complete beginners and those with a basic understanding.

5. How much time do I need to complete the course?

For pre-recorded courses, we recommend 3–4 sessions per week. For live batches, classes are held twice a week for 1 hour each, over a 3-month period.

6. Will I receive a certificate after completing the course?

Yes. You will receive a Certificate of Completion after successfully finishing the course and scoring at least 70% in the final evaluation.

7. Can I join from outside the Gulf region?

Yes. Students from all over the world can join our courses. We’ve had learners from the UAE, Qatar, Saudi Arabia, UK, India, and more.

8. Are the courses suitable for professionals?

Definitely. Our courses are ideal for doctors, engineers, teachers, office staff, and field workers who need Arabic for work, travel, or daily life in the Gulf.

9. What if I miss a live class?

No problem. All live sessions are recorded and shared with students, so you can catch up anytime. You’ll also have lifetime access to all recordings.

10. What makes Al Masud Academy different?

We specialize in practical spoken Arabic in the Gulf dialect. Our lessons are real-life based, focused on communication, and supported by quizzes, live sessions, and 24/7 WhatsApp help. Our method ensures you speak confidently in just 3 months.

1. What is the fee for each course?

Pre-Recorded Course: 299 AED (one-time payment)
Live Group Classes: 499 AED ( one time payment )
1-on-1 Sessions: 100 AED per session (custom packages available)

2. What payment methods do you accept?

We accept:

Credit/Debit Card (Worldwide)
PayPal
Apple Pay
Fawran (Qatar only)
Bank Transfer (UAE, Qatar, Oman only)

3. Can I pay in installments?

Yes. For Live Group Classes, we offer an installment plan: 60% upfront, and the remaining 40% after 30 days.

Installment options are not available for the pre-recorded course.

4. Will I get a receipt after payment?

Yes. Once payment is completed, you’ll receive a confirmation message and receipt via email or WhatsApp within a few hours.

5. How long does it take to get access after payment?

Usually within 1–2 hours. You’ll receive your free course book PDF and be added to the support group for further instructions.

6. What if my payment fails or I face an issue?

If you face any payment issue, just message our support team via WhatsApp at +971547313441, and we’ll assist you immediately.

1. Can I get a refund after enrolling?

Refunds are only possible before course materials (book or video access) are delivered. Once you’ve received access to the course, no refunds will be issued.

2. What if I change my mind after payment?

If you haven’t yet received the course access, you may request a refund within 12 hours of payment. Once access is granted, the enrollment becomes non-refundable.

3. Is there any money-back guarantee?

No, we do not offer a money-back guarantee. Our courses include digital content, which is non-returnable once accessed.